In a recent article for Claims Management, Beacon CEO Mike Orchard explains five common misconceptions involving criminal background searches — and what you need to know to avoid costly mistakes when conducting a criminal record search.
He observes: “Whether the criminal search is conducted by an internal special investigations unit (SIU) or an outside firm, there are a number of pitfalls to avoid when managing or contracting these kinds of investigations. Even experienced claims managers will be hard-pressed to interpret correctly the results of an incomplete, ambiguous, or contradictory work product. Faulty assumptions can lead to costly mistakes for insurers.”
Mike Orchard is president and CEO of Beacon Investigative Solutions, a national investigation agency with headquarters in Columbus, Ohio. Beacon specializes in surveillance, criminal background investigations, and corporate investigations. Beacon is licensed in 45 states and Washington, D.C. Mike can be reached at [email protected] or 800-535-2136.