When a child is lost, or a family member goes missing, the typical first response is to panic. The second is to call the police – and then endure many fretful hours, days or weeks waiting for news. Yet there are several other important steps that should be taken immediately to aid the safe return of a missing person.

MSN News recently interviewed Beacon CEO Mike Orchard, following the homecoming of three missing women – Amanda Berry, Gina DeJesus and Michelle Knight – who were found inside a Cleveland house earlier this month, after allegedly spending 10 years locked inside. Those women had been reported missing to the police, but it was the actions of a concerned neighbor that ultimately led to their release and long-awaited reunion with their families.

About Beacon: Beacon Investigative Solutions is a national private investigation firm licensed and authorized in 45 states and Washington, D.C. With a staff of investigative specialists and field investigators in nearly every state in the U.S., Beacon has extensive reach and resources for heir searches, witness locates, and missing persons investigations.